Location
The Client, at the time of booking, shall confirm that the Location of the Party is suitable for the Gamervan. If on arrival to the Location, the Location is deemed unsuitable for the Gamervan (at the sole discretion of Gamervan) then the Gamervan shall leave without reimbursement. It is the Client’s responsibility to discuss the suitability of the Location prior to the time of the booking. Gamervan will require access to a domestic power supply at your cost.
Price
Bookings
All bookings shall be confirmed at the time of receipt by Gamervan with a 50% deposit of the Price of party. Payment for the remaining 50% shall be paid 7 days prior to the Party via cash, BACS transfer or PayPal. Failure to pay the balance of the Deposit shall render the Party cancelled with no reimbursement.
Cancellation
Payment of the Price shall be no later than 7 days prior to the Party. Failure to pay by this time shall render the Party cancelled and entitle you to no deposit refund.
In the event the Client cancels, for whatever reason, the Party – the following shall apply:
- Cancellation 28 days prior to the Party: full refund of all monies paid
- Cancellation 14 days prior to the Party – 50% of the Price of the Party (equivalent to the Deposit) shall be paid by the Client to Gamervan
- Cancellation less than 14 days before the Party shall render the Price payable in full
Time
Gamervan will aim to arrive at the Location 15 minutes prior to the commencement of the Party. If we arrive late, Gamervan will adjust the time of the booking accordingly up to a maximum of 30 minutes.
Things outside of our control
Please note that every effort will be taken to get to the Party on time however some things are just out of our control. Accordingly, Gamervan shall not be in breach of these terms and conditions nor liable for delay in performing, or failure to perform, any of its obligations under these terms and conditions if such delay or failure result from events, circumstances or causes beyond its reasonable control. In such circumstances, Gamervan will take all reasonable steps to keep you informed by the emergency telephone number provided by you if there are any issues that prevent us attending.
Insurances
Gamervan has all necessary insurances. Copies of the relevant certificates can be viewed on request.
Staff and Safeguarding
All Gamervan representatives are all DBS checked.
It is very important to us the safety of your children whilst attending a Party. Any person or persons found to be a danger to others or behaving in an unruly manner shall be removed from the Party at the sole discretion of Gamervan. If that behaviour is deemed inappropriate (at the sole discretion of Gamervan) then the Party shall be immediately terminated and no reimbursement provided.
Gamervan shall only use photographic, video or media for the purposes of advertising and marketing. A consent form shall be sent out with booking confirmation for the Client to complete and return 7 days prior to the commencement of the Party.
Damage
Any damage caused by any participants to any equipment or van will be charged at the then prevailing replacement rate for the items (or as close to the item damaged) as possible.
The choice of replacement equipment will be solely at Gamervan’s discretion. Gamervan reserves its rights to bring a claim for associated costs/consequential losses in respect of the replacement of equipment.
During the course of a Party, it will be the Client’s sole responsibility to report any damage to a Gamervan member of staff immediately.
Complaints
In the unlikely event that you are not happy with the Party please notify a member of Gamervan staff. If it is not resolved on the day then please put it in writing to Gamervan.
General
Smoking or Vaping is not permitted on board the Gamervan.
No food or drink can be consumed whilst on-board.
Data Protection
These terms and conditions incorporate our Privacy Policy. By signing these Terms and Conditions, you confirm that they have read and understood the terms of that Privacy Policy.
Entire Agreement
These terms and conditions constitute the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.
Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.
Governing Law
This agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.
Jurisdiction
Each party irrevocably agrees that the Courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this agreement or its subject matter or formation.
[ ] I confirm that I have read and understood Gamervan’s Privacy Policy in relation to how personal data will be collected and used.
[ ] I confirm that I have provided Gamervan with a signed consent form relating to the use of that person’s personal data.
Signed: _____________________ Dated: ___________________
Client
Signed: _____________________ Dated: ___________________
For and on behalf of Gamervan