Gamervan Terms and Conditions

 

Julie Evans and Benjamin Cook t/a Gamervan of Kingfisher House, Stourton Crescent, Stourton, South Staffordshire DY7 6RR (“Gamervan”)

 

 

Location

 

The Client, at the time of booking, shall confirm that the Location of the Party is suitable for the Gamervan. If on arrival to the Location, the Location is deemed unsuitable for the Gamervan (at the sole discretion of Gamervan) then the Gamervan shall leave without reimbursement. It is the Client’s responsibility to discuss the suitability of the Location prior to the time of the booking. Gamervan will require access to a domestic power supply at your cost.

 

Price

 

The Price for the Party shall be:

 

Monday to Thursday: £160.00

Friday to Sunday: £180.00

Bank Holidays: £180.00

 

Per 90 minute session

 

For sessions over 90 minutes the price shall be agreed between Gamervan and the Customer prior to booking.

 

Bookings

 

All bookings shall be confirmed at the time of receipt by Gamervan with a 50% deposit of the Price of party. Payment for the remaining 50% shall be paid 7 days prior to the Party via cash, BACS transfer or PayPal. Failure to pay the balance of the Deposit shall render the Party cancelled with no reimbursement.

 

Cancellation

 

Payment of the Price shall be no later than 7 days prior to the Party. Failure to pay by this time shall render the Party cancelled and entitle you to no deposit refund.

 

In the event the Client cancels, for whatever reason, the Party – the following shall apply:

 

  • Cancellation 28 days prior to the Party: full refund of all monies paid
  • Cancellation 14 days prior to the Party – 50% of the Price of the Party (equivalent to the Deposit) shall be paid by the Client to Gamervan
  • Cancellation less than 14 days before the Party shall render the Price payable in full

Time

 

Gamervan will aim to arrive at the Location 15 minutes prior to the commencement of the Party. If we arrive late, Gamervan will adjust the time of the booking accordingly up to a maximum of 30 minutes.

 

Things outside of our control

 

Please note that every effort will be taken to get to the Party on time however some things are just out of our control. Accordingly, Gamervan shall not be in breach of these terms and conditions nor liable for delay in performing, or failure to perform, any of its obligations under these terms and conditions if such delay or failure result from events, circumstances or causes beyond its reasonable control. In such circumstances, Gamervan will take all reasonable steps to keep you informed by the emergency telephone number provided by you if there are any issues that prevent us attending.

 

Insurances

 

Gamervan has all necessary insurances. Copies of the relevant certificates can be viewed on request.

 

Staff and Safeguarding

 

All Gamervan representatives are all DBS checked.

 

It is very important to us the safety of your children whilst attending a Party. Any person or persons found to be a danger to others or behaving in an unruly manner shall be removed from the Party at the sole discretion of Gamervan. If that behaviour is deemed inappropriate (at the sole discretion of Gamervan) then the Party shall be immediately terminated and no reimbursement provided.

 

Gamervan shall only use photographic, video or media for the purposes of advertising and marketing. A consent form shall be sent out with booking confirmation for the Client to complete and return 7 days prior to the commencement of the Party.

 

Damage

 

Any damage caused by any participants to any equipment or van will be charged at the then prevailing replacement rate for the items (or as close to the item damaged) as possible.

 

The choice of replacement equipment will be solely at Gamervan’s discretion. Gamervan reserves its rights to bring a claim for associated costs/consequential losses in respect of the replacement of equipment.

 

During the course of a Party, it will be the Client’s sole responsibility to report any damage to a Gamervan member of staff immediately.

 

Complaints

 

In the unlikely event that you are not happy with the Party please notify a member of Gamervan staff. If it is not resolved on the day then please put it in writing to Gamervan.

 

 

 

General

 

Smoking or Vaping is not permitted on board the Gamervan.

 

No food or drink can be consumed whilst on-board.

 

Data Protection

 

These terms and conditions incorporate our Privacy Policy. By signing these Terms and Conditions, you confirm that they have read and understood the terms of that Privacy Policy.

 

Entire Agreement

 

These terms and conditions constitute the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

 

Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.

 

Governing Law

 

This agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.

 

Jurisdiction

 

Each party irrevocably agrees that the Courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this agreement or its subject matter or formation.

 

[   ] I confirm that I have read and understood Gamervan’s Privacy Policy in relation to how personal data will be collected and used.

[   ] I confirm that I have provided Gamervan with a signed consent form relating to the use of that person’s personal data.

 

 

 

Signed:   _____________________  Dated:     ___________________

 

Client                                          

 

 

Signed:   _____________________  Dated:     ___________________

 

For and on behalf of Gamervan

PRIVACY POLICY

 

Please read this privacy policy (“Privacy Policy”) carefully as it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

 

This Privacy Policy supplements Gamervan’s Terms and Conditions, which relate to your use of the Gamervan.  By using the Gamervan, you confirm that you accept this Privacy Policy and that you agree to comply with such Terms and Policies.

 

DATA CONTROLLER

 

For the purpose of the Data Protection Act 1998, the data controller is Julie Evans of Kingfisher House, Stourton Crescent, Stourton DY7 6RR.

 

Our nominated representative for the purpose of the Act is Benjamin Cook.

 

INFORMATION WE MAY COLLECT FROM YOU

 

We may collect and process the following data about you:

ï Information you give us.

You may give us information about you by corresponding with us by phone, e-mail or otherwise.  This includes information you provide when you book a party.  The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.

 

ï Information we collect about you.

With regard your use of the Gamervan, we may automatically collect the following information; CCTV information from its use within the Gamervan.  As per our Terms and Conditions, you will have provided the necessary consent forms in relation to this information.

 

 

USES MADE OF THE INFORMATION

 

We use information held about you in the following ways:

 

ï Information you give to us.

We will use this information:

ï to carry out our obligations arising from any contracts entered into between you and us and to provide you with services that you request from us;

ï to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about; and

ï to notify you about changes to our service.

 

ï Information we collect about you.

We will use this information:

ï To ensure that no damage has taken place to the Gamervan or its contents;

ï To resolve any issues which may arise in relation to the provision of the services of the Gamervan; and

ï For the purposes of marketing and advertising.

 

 

DISCLOSURE OF YOUR INFORMATION

 

We may disclose your personal information to third parties:

ï if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions; or to protect our (and our clients’, or others’) rights, property, or safety.

 

 

WHERE WE STORE YOUR PERSONAL DATA

 

All information you provide to us is stored securely on our hard drives and/or secure cloud servers.

 

YOUR RIGHTS

 

You have the right to ask us not to process your personal data for marketing purposes.  We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.  You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at jules@gamervan.co.uk.

 

ACCESS TO INFORMATION

 

The Data Protection Act 1998, gives you the right to access information held about you.  Your right of access can be exercised in accordance with that act.  Any access request may be subject to a fee of £20 to meet our costs in providing you with details of the information we hold about you.

 

CONTACT

 

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Julie Evans at: jules@gamervan.co.uk.